How do I contact you ?

You can contact us on +91 9961657172, +918921887698 from Monday to Saturday (10 am - 6.30 pm). Or drop us a mail at We'd love to help you with your queries.

What is ‘My Account’? Is it necessary to have an account to shop on Dress Cafe?

From my account, you can access all the information related to your order(s). It gives you complete control to do the following:

Edit your personal information like Name, Address, etc.

Change password

Check your order history?

You do not need to have an account to shop on Dress Cafe. But we do recommend you to have yourself registered with us to  avail offers, discounts, and promotional store credits.

How do I know once my order is confirmed?

Once your payment is authorized and your order is completed, you will receive an email from Dress Cafe confirming the order placement. You would be provided with the Order Number, details of the order and the amount you have paid.

Do you take orders over the phone/Whatsapp/Facebook/Instagram?

Yes, We do take orders over all these mediums. You can contact throught it.

What is the estimated delivery time?

The delivery time varies from cities to cities. Typically it takes 3-4 days for all metros & Tier 1 cities. Tier 2 & 3 cities may take 3 to 5 days.

Due to unforeseen reasons there might be delay in shipments and would appreciate your patience. We would definitely try our best to get your shipment delivered asap.

When can I expect my order? How many days does it take for delivery?

We ship within 1-7 days of you placing the order. In case of any exception we would call and inform you.

Are there any shipping charges?

Free shipping all over India. Exchange within 7 days of delivery.

What delivery carriers do you use? How do I track my order?

We have tied up with reputed courier companies such as India Post, FedEx, DTDC, Bluedart, Delhivery, etc. You will receive an email with your tracking details once we dispatched your order. You can track your order 24 hours after your order has been shipped.

What do I do if my shipment has tampered?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost.